Terms of service and payment

1. Service and parties

FontPainter provides tools to create handwriting fonts, edit glyphs and prepare documents. Paid access covers the features and period in your order, not ownership of the software. You must have the capacity and authority to contract; minors need the permission or representation required by law. These terms do not remove mandatory consumer rights.

Seller for Stripe payments: AllHorizons Nexus LLC · Wyoming, USA · Filing ID 2023-001314437 · 1309 Coffeen Avenue STE 1200, Sheridan, WY 82801, USA. r.19997@gmail.com

Seller for Russia and Belarus (Robokassa): ИП Фатхуллов Р. Ш. · ИНН 505399287924 · ОГРНИП 321508100056857. r.19997@gmail.com

Russia and Belarus use Robokassa; other countries use Stripe through AllHorizons Nexus LLC. The seller, payment method and final order terms must be shown before payment. Country of residence and payment availability matter; choosing a translation does not change the seller.

Stripe processes payments and is not the seller of FontPainter access. For another payment method, the seller must be identified at checkout before payment; the payment method alone does not make all providers the same legal entity.

2. Ordering and acceptance

Review the plan, technical requirements, limits, total price, currency, taxes and access period before paying. Payment of the selected order after reviewing its terms constitutes acceptance; the paid contract is formed when successful payment is confirmed. Registration or use of free features alone is not a paid order. The version in force at purchase applies to that order. Save the terms and payment details.

3. Access and technical requirements

Access is activated for the purchasing account after payment confirmation for the period shown in the order. A compatible browser and internet connection are needed; file formats, size, image quality and server load can affect individual operations. If paid access is missing or unusable, email your account and order identifier so we can restore access or address your refund request. An outage does not cancel statutory remedies.

4. Payments and renewal

Payments are processed by the provider displayed at checkout, including Robokassa or Stripe where available. The order total is shown before payment; your bank may apply its own conversion or fees. Price changes do not alter an already purchased period. One-time payment is not consent to recurring charges. Any future automatic renewal requires clear advance disclosure of frequency, price and cancellation method and the necessary separate authorisation.

5. Cancellation and refunds

Send cancellation, refund or defect claims to the email below with the account and order details. There is no general no-refunds rule. Where EU/EEA or UK distance-contract rules apply, consumers generally have 14 days to withdraw from a service contract; exceptions require the legally specified conditions. Immediate access alone is not a waiver. Any lawful deduction for services started during that period requires the relevant prior request and information. Brazil's applicable consumer rules provide a seven-day withdrawal period for distance purchases. Russian consumers may cancel services subject to documented actual expenses as permitted by law. Other mandatory local rights, remedies for defects and statutory refund deadlines remain applicable.

6. Withdrawal notice

You may use this notice or another unequivocal statement: To FontPainter, r.19997@gmail.com. I withdraw from my contract for [plan/service]. Order number: [number]. Ordered on: [date]. Consumer name and account email: [details]. Date: [date]. Signature: [only if sent on paper]. Using this example is optional and does not restrict other legally available cancellation methods.

7. Your materials and generated results

You retain your rights in uploaded materials and created fonts, subject to underlying third-party rights. You allow processing, storage and transfer only as needed to provide your requested features, including AI processing you initiate. This is not permission to publish your materials or use them in advertising. Respect font, image and text licences and other people's data. AI output and OCR may contain errors; review results before use. No exclusive rights to an AI result are guaranteed.

8. Permitted use and storage

Do not upload unlawful materials, impersonate others, forge signatures, violate intellectual property or data rights, attack the service or bypass restrictions. Keep important fonts and documents backed up: local document storage is not a server backup and font source data has limited retention. We may proportionately restrict use to stop abuse or security threats. Restriction does not automatically mean the entire paid service has been delivered or all refund rights are lost.

9. Liability and disputes

Mandatory liability and consumer remedies for non-performance or defective digital services remain intact. Results depend on the supplied materials and technical limitations, and we do not promise that every conversion or AI response will suit every purpose. Applicable law governs without depriving consumers of mandatory protections in their country of habitual residence. You may contact support, competent authorities or courts under the applicable rules; no exclusive court at the provider's location or compulsory postal complaint is imposed.

10. Privacy, updates and contact

The privacy policy explains data processing; accepting these terms is not consent to optional analytics or marketing. New terms apply prospectively; changes do not retroactively reduce an existing paid order or mandatory rights. Material changes affecting active access require appropriate notice and any consent required by law. Contact the email below about access, complaints, cancellation and refunds.

11. US consumer purchases

EU or Brazilian withdrawal periods do not automatically apply to a US purchase. Applicable federal and state consumer, refund and automatic-renewal rules remain protected; payment does not authorise undisclosed recurring charges.